Privacy Policy @ Soft Ember
Effective Date: 10/23/23
At Soft Ember, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Payment information (processed securely through third-party providers)
- Device and browsing information (such as IP address and pages visited)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order
- Provide customer support
- Improve our website and shopping experience
- Send updates or promotions (only if you opt in)
3. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties to help operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting services
These parties only use your information as necessary to perform their services.
4. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings.
5. Data Security
We take reasonable precautions to protect your personal information and ensure it is not lost, misused, or accessed without authorization.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or deletion of your data
- Opt out of marketing emails at any time
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: